Song Revisions Policy
We understand that your custom song is more than just a combination of lyrics and instruments. We appreciate the significance of every single detail, and our goal is to craft a custom song that not only resonates with you but also evokes a beautiful range of emotions for the recipient.
We’ve outlined what revision requests are included in every custom song purchase, what revision requests may incur additional charges, and what services we currently do not offer below. Ultimately, creating a song you love is our number one goal!
Important: Revisions are not accepted on our custom songs with one exception listed below. All custom songs are finalized once they are locked in due to the nature of the product.
Custom Song Revisions – Free of Charge:
Name Pronunciation Corrections: If a name is mispronounced, you can request a correction by emailing the specific lines that need to be adjusted.
Lyric Revisions: Each custom song includes one round of lyric revision suggestions at no extra cost.
These must be submitted within 2 days of receiving your song. Requests made after this period will not be accepted.
If you need additional lyric revisions or more complex changes, we have services available at an additional cost. Our Customer Support team would happily work with you on your request, provide pricing, and help coordinate your revisions.
Important: Two (2) days after your custom song has been delivered, it is deemed final and no additional changes will be honored.
We’ve simplified the process that enables you to suggest changes simply email us the specific lines. We’re dedicated to delivering a custom song that perfectly captures your vision and exceeds your expectations, because your satisfaction is our ultimate goal.
Additional services for your custom song:
Requests that differ from your custom song request will incur additional fees to compensate an artist to revise your song and/or create a new custom song for you.
Some requests that incur additional charges are:
Your custom song re-created in a different tempo than your custom selection
Your custom song re-recorded in a different perspective than first-person
Having a new custom song completely created.
These services depend on our capability and availability. Our Customer Support team will be happy to review any requests and do everything we can to fulfill them.
If you would like a specific custom song revision that you don’t see listed here, please reach out to us at [email protected] and we’d be happy to help you out!
Custom song services that we do not currently offer:
Below are some of the revision requests we do not currently offer.
Asking a different My Tune Factory artist to re-record/cover your existing My Tune Factory song
Requesting changes, removals, or additions of instrumentation within a song
Asking for melodies, words, notes, or runs to be performed differently
Fully adding or removing additional lines in the middle of verses, stanzas, or choruses
Requesting a re-recording of your song’s lyrics after you have fully rewritten them
Cancellations & refunds:
For All Original Custom Song orders, cancellations and refunds are strictly prohibited once the order is accepted by the requested My Tune Factory artist. In the event that My Tune Factory is unable to fulfill an Original Custom Song order due to unavailability, the purchaser will be entitled to either a full refund of the purchase price or the equivalent amount in My Tune Factory site credits for future use.
If an Original Custom Song order cannot be fulfilled due to incomplete or missing information provided by the purchaser, My Tune Factory will issue a refund of the purchase price minus the applicable service fee or the equivalent amount in My Tune Factory site credits.
Instant Song orders are non-refundable and cannot be canceled under any circumstances.
Questions? We’d love to help you out.
If you have any questions about our custom song revisions, your order, or anything else about your song, we’d love to help you out. Please contact our Customer Support team at [email protected].
Song Revision Policy Updated: 02/20/2025